Nic Coates

Nic Coates

CX at Sorry™

@niccoatesuk

I'm Nic, from Gloucestershire, UK. I'm Customer Experience Lead at Sorry™ — the bridge between the product team and the customers using it.

On the side I build useful software for people who don't have the time, budget, or tech to do it themselves.

I volunteer with the Scouts as Group Lead at 1st Gotherington — helping run a local group from Squirrels through Scouts.

Products

Experience

  1. Sorry™Customer Experience Lead2022 - now
  2. BroadcomProduct Owner, Service Status2019 - 2022
  3. SymantecProduct Owner, Statuspage2011 - 2019